Services

Cleaning, laundry, service, training — one contract.

Five capabilities, one team. Buy them separately or together — the pricing is honest either way. Here's what each one actually delivers.

01 · Cleaning & hygiene

The Ecolab line-up your housekeepers, chefs, and nurses already know.

We're the authorized Ecolab distributor in Laos. That means original concentrates, calibrated dispensers, and the audit support to keep them dosed correctly.

  • Oasis Pro housekeeping concentrates
  • Apex warewashing & Solid Power
  • Aquanomic 2.0 laundry detergents
  • Quik-Care & Endure hand hygiene
  • Surface, oven & grill care
  • Calibrated dispensing systems
Inthichack technician calibrating an Ecolab wall-mounted dispenser
Concentrate + correct dilution
Lower cost per use, audit-ready
02 · Commercial laundry

Electrolux Professional, sized by linen volume — not by the brochure.

We measure your actual throughput, your peak load, and the linen type. Then we model water, electricity, and detergent for each candidate machine before we recommend.

  • Washer-extractors 6–200 kg
  • Soft-mount & barrier washers
  • Reversing tumble dryers
  • Flatwork & finishing ironers
  • Hospital infection-control designs
  • Install + commissioning by our engineers
Inthichack engineers in front of a commissioned industrial washer
Commissioned & signed off
Electrolux Professional · 2024
03 · Service & support

One number to call. Same-day on the corridor. Parts in country.

A laundry that won't spin at 4am is a hotel-wide problem. Our service contracts back response time and parts availability in writing — and our technicians are on payroll, not subcontracted.

  • Preventative quarterly visits
  • Written service report each time
  • 24/7 emergency line
  • Genuine spare parts stocked
  • SLA-backed response time
  • Decommissioning & disposal
Inthichack service technician on-site at a commercial dishwasher
Average response: 4 hours
Vientiane corridor · 2025 average
04 · Training

Your team is the system. We train them properly.

Housekeeping supervisors, chief stewards, laundry managers — we run hands-on sessions in Lao, on your floor, with your equipment. With wall charts and SOPs they can actually use.

  • On-site classroom + floor
  • Half-day to two-day formats
  • Quarterly refresher cycles
  • Lao & English materials
  • Audit-ready sign-off records
  • New-hire onboarding kit
Hotel kitchen team training session with Inthichack
On-floor training, in Lao
Housekeeping, kitchen, laundry
05 · Reporting & sustainability

Numbers your GM and your sustainability lead both believe.

A quarterly report you can hand to ownership: water, energy, chemical use per occupied room — versus your baseline and versus the rest of our portfolio.

  • Quarterly written report
  • Walkthrough with your team
  • Water + energy per cycle
  • Concentrate per occupied room
  • ESG-ready figures
  • 3–5 action items, not a wall of charts
Inthichack quarterly review presentation to a client team
Quarterly site review
PDF + on-site walkthrough
How we work

Five steps from first call to live install.

Most engagements take four to eight weeks. Bigger laundry retrofits run longer because of equipment lead times — we'll tell you the realistic date on day one.

Site survey

We walk your housekeeping, kitchen, and laundry. Bring photos, measure, ask about pain points.

Proposal

A numbered, written proposal — what to buy, what to skip, projected savings, total install timeline.

Install

Our engineers install, commission, and run cycle tests. Old equipment removed and disposed of properly.

Training

Floor-side training in Lao & English. Wall charts, SOPs, dilution cards, sign-off records.

Support

Quarterly visits, same-day response, written report each time. Annual sustainability review.

The site survey is free. The proposal is honest.

We don't quote until we've walked your property. Then we put the numbers in writing — including the items where you don't need to spend.

Free in Vientiane & surrounding Senior technician on every visit Proposal within 7 days